CondoPro is a complete CRM and operations platform for condo managers, owners, communications, billing, requests, and building records. Try demo →
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Maintenance flow

Turn owner requests into trackable work.

Owners submit requests with context, admins triage and assign work, and every status change remains visible in the activity trail.

Requests & Work Orders preview
Owner intake Admin triage Contractor follow-up

Simple intake

Owners can submit maintenance requests from their portal with unit context and supporting details.

Operational triage

Admins categorize, prioritize, assign, update, and close requests from the property workspace.

Work order history

Status updates, assignments, files, and comments stay attached to the request record.

Workflow

How this module works

  1. 1

    Owner submits a request from the portal.

  2. 2

    Admin reviews details and sets priority.

  3. 3

    Request becomes a work order or is assigned for follow-up.

  4. 4

    Owner sees updates without calling the office.

Capabilities

What is included

  • Request CRUD
  • Work order CRUD
  • Contractor assignment
  • Status and priority tracking
  • Owner portal visibility
  • Activity history

Manager/admin view

The admin requests module follows the same CRUD layout as the rest of the admin area, with filters, pagination, row actions, and focused forms.

Owner/client view

Owners see their own requests and details, not internal server or root-only operational information.

Next step

See Requests & Work Orders in a working property.

The demo connects this marketing page to the real client, admin, and owner workflows.