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DID lifecycle

Assign, manage, renew, cancel, and route DIDs from the property telephony workspace.

SMS flow

Queue local SMS rows, send through the provider, then update sent or failed state with history.

Accounting

Track USD telephony costs, statements, subaccount balances, and call detail records.

How this module works
  1. Root configures providers and pricing internally.
  2. Admin assigns DIDs and SMS-enabled numbers to the property.
  3. Messages and calls generate local history, statements, and CDR context.
  4. Clients see service balances and usage without provider credentials.
What is included
  • DID CRUD and assignment
  • SMS chat and local history
  • Voicemail and recordings
  • IVR and forwarding
  • Telephony statement
  • CDR details
Manager/admin view

Admins can send SMS, review telephony statements, manage DIDs, and inspect CDR details inside the property area.

Owner/client view

Owners receive communications without seeing provider internals or billing configuration.

See Telephonie et SMS in a working property.

The product tour shows the real screens for this workflow, with clear explanations for each step.